Saturday, November 18, 2006

A quick Sametime tip

If your Sametime server is accessible from the Internet and external users are not able to join the meetings, getting "Sametime server disconnected" message when connecting to Meetings, check that you have specified a valid Internet-resolvable server name (e.g.: in the server document: Internet protocols\HTTP\Host name(s) field.

Check also that users ha´ve correct Sametime server in "Sametime server" field in their person documents in NAB.

Information in the web browser's Java console can provide valuable clues to why the web browser failed to connect to the meeting and other client-side sametime problems.


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